Auto-sizing/shrinking an image (photo) when inserting into a pdf form

JR,

As you know that is the default printing setting of printed material but it really doesn't make a difference. Images, however, can be set at a variety of settings and that might be where his issue is. 

Try this yourself: take any bitmapped image, make a copy of it, open that image in Photoshop, open Image Size, turn off resampling, and set the copy at 100 ppi. Now take the original image and set it at 300 ppi. Move both into the same (sic) word document. What do you see?

"Let's say the document is set to be 300 dpi"

Where do you find this setting?

Where is this property documented?

One other thing to be aware of if the staff is inserting bitmapped images (images that are composed of pixels).

IF they are than it's important to prepare the image to be the proper size for the document. Let me explain: Let's say the document is set to be 300 dpi. and you insert an image that is set to be 100 dpi. When inserteed into the document, the image will appear 3x too big (and will appear fuzzy, not sharp). If the image is set at 300 dpi, like the document, it will appear the correct size when placed.

The flip of this is also true. If the image was preapared to be 600 dpi, and placed in the same document as before, it would appear 1/2 the desired size.

I hope that makes sense.

In Acrobat go to Form Edit mode, right-click the field and select Properties. Under the Options tab click Advanced and under "When to Scale" select "Always", or "Icon too big".

I can't guarantee it will work with PDF Expert, but it's worth a shot!