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Catherine24102972b9y9
Participant
April 19, 2022
Question

Bates stamp font shrinks from chosen size

  • April 19, 2022
  • 1 reply
  • 261 views

I have tried to maintain a readable sized font (12) for a bates stamp, but the font reduces to 8 no matter which setting I try.  Have tried to adjust bottom margin up or shrink photo tonot overwrite the image, etc. but regardless of the option I choose, the stamp is nearly unreadable.  Any help appreciated,

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 20, 2022

Hi Catherine

 

Hope you are doing well and sorry for the trouble.

 

Is it that the font gets shrunk after you apply the stamp or are the fonts shrunk within the stamp? A small video recording of the steps you are doing and the issue you are experiencing would be very helpful.

 

Also, please try with a  different stamp and a different PDF file and check if it working fine or not. Please try to create a new stamp and see if that works.

 

Make sure you have the recent version 22.1.20117 (Win), and 22.1.20112 (Mac) installed. Go to  Help > Check for updates and reboot the computer once.

 

Regards

Amal

 

 

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