Big Blue Annoying Hints

[jane-e]

Hi

How can I turn off these unhelpful, annoying "tips" in Adobe Acrobat Pro Continuous Release 2023.003.202.44 so that I never see them again?

Jane

Forum volunteer

[Joel_Geraci]

Uncheck this box.

[jane-e]

Thank you for your reply @Joel_Geraci .

I turned off the checkbox even though I was getting the "after editing" alert every time I edited, not when I launched Acrobat.

Because this  said "when I launch", I quit and relaunched Acrobat. It put me into the "new experience", which I quickly turned off.

I immediately got another Unwanted Big Blue Alert, even though the checkbox was off.

I'll experiment more tomorrow.

Jane

[D4v3]

Same issue for me, since at least 2020. No way to permanantly turn them off, nor admission from Adobe that it is not possible to turn them off.

[S. S]

Hi @D4v3,

Hope you are doing well. Thanks for writing in!

There are feature lockdown settings I could find to disable tips within Acrobat:

For Windows- Lockable Settings (https://adobe.ly/47IEffH)

For Mac- Lockable Settings (https://adobe.ly/47IEffH)

For Windows, the locations shared in the link should be available within the Windows Registry.

For Mac, please read this article carefully for a better understanding: Pre-deployment configuration (Advanced) — Acrobat Administration Guide for Macintosh (https://adobe....

Hope this helps.

-Souvik

[D4v3]

Hi @S. S thanks for your reply. I have had a look through the article and link you sent, but I have been unable to implement any change as I have been unable to locate/ create the required .plist file on my iMac (Monterey). Are you able to provide any further assistance as I would really like these blue pop ups gone for good.

[jane-e]

@D4v3 

The library files on macOS are hidden by default. 

Try this: in Finder open the Macintosh HD folder. Press Command + Shift + . (period) to make the hidden files appear.

Jane

[S. S]

@D4v3,

Please let me know if you could follow the steps @jane-e provided or need further assistance.

Also, Jane, please let me know if the above changes did any good.

-Souvik

[D4v3]

Hi @jane-e , the article says this, "Locking support on Mac is identical to the support on Windows. Admin preferences can be set in <machine root>/Library/Preferences/com.adobe.(Acrobat.Pro | Reader).plist. Within this file the path to a specific lockable preference is identical to Windows."

Even if I show hidden files, I cannot find this .plist to edit.

[S. S]

@D4v3 A bit more details could be found here: HOW DO I FIND THE LIBRARY/PREFERENCES FILE - Apple Community

Hope this helps.

-Souvik

[D4v3]

Thanks again for your help@S. S , but the link you provided is instructions to find the user preference .plist. I think the article says that I need to edit the root .plist, which I have been unable to locate. Or do I need to create one? I think perhaps I need to do a bit more research into this and how to affect lockable changes to Acrobat Pro.

[S. S]

@D4v3, For the root preferences directory, you can press "Command+Shift+G"-> then type "/" -> open the System folder-> open Preferences.

-Souvik