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24 replies

JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Jun 6, 2026 3:40 PM UTC

Why does it take over a year to fix such a basic bug?
FIX IT PLEASE!!!

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Acrobate du PDF, InDesigner et Photoshopographe
Community Manager
Jun 8, 2026 4:31 AM UTC

Hi ​@JR Boulay  - i will be seeking an update from engineering on this. We will keep you updated.
Thank for the follow-up and patience.

~Tariq

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Nov 20, 2025 10:47 PM UTC

Hello @AnandSri

When will this very annoying bug be fixed?

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Acrobate du PDF, InDesigner et Photoshopographe
try67
Community Expert
Community Expert
Nov 20, 2025 10:55 PM UTC

It's very difficult to solve. You have to add an entire IF-condition to the On Focus and On Blur events...

 

if (FIELD.readonly==false) {

// execute associated code

}

 

No wonder it's taken nearly a year to implement it. </s>

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try67
Community Expert
Community Expert
Jun 7, 2026 4:45 PM UTC

You’re talking to the void here… It seems they are not very interested in fixing bugs or making the UI better for their end-users. Only in the bottom line.

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Nov 12, 2025 1:55 PM UTC

Hi @AnandSri 

Still not fixed in version 25.001.2084x

😞

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Aug 30, 2025 10:53 AM UTC

Great!

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
May 2, 2025 8:57 PM UTC

Hi AnandSri

Is there any hope that this bug will be fixed one day soon?
After several updates, I'm at version 2025.001.20474 and nothing has changed.

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AnandSri
Legend
Aug 28, 2025 1:23 PM UTC

Hi @JR Boulay

 

I am sorry for the delayed response. The product team is able to reproduce the issue and is working on a fix. It will be available in the coming future release.

 

Thanks,

Anand Sri.

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Oct 29, 2025 11:54 AM UTC

Two months later, this bug still hasn't been fixed!

 

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Mar 6, 2025 2:16 PM UTC

Hi AnandSri

 

The issue remains the same after updating.

 

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Jan 26, 2025 6:23 PM UTC

I've just got my iMac back (which I had upgraded at Apple) and Acrobat is working as expected.
That's reassuring for my client, but I don't understand why it doesn't work properly on my PC, especially as I reinstalled Windows 11 and all the Adobe applications just last week following a crash.

 

If anyone has any ideas, I'd be grateful.

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AnandSri
Legend
Feb 3, 2025 11:55 AM UTC

Hi @996134

 

I hope you're doing well, and we apologize for the delayed response and the trouble. 

 

This has been reported to the product team, and they are currently investigating the root cause. We will share an update with you soon.

 

Thanks,

Anand Sri.

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Feb 3, 2025 1:16 PM UTC

Thank you

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Jan 24, 2025 8:48 AM UTC

Did you add the fields in Acrobat, or using some other tool?

I see the Producer is "abracadabraTools DC - www.abracadabraPDF.net"...

This is because this test file was created using my abracadabraTools (Acrobat plugin).

But the same issue applies to all PDFs, whether created from Word, InDesign, Acrobat or other sources.

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try67
Community Expert
Community Expert
Jan 23, 2025 10:59 PM UTC

Did you add the fields in Acrobat, or using some other tool?

I see the Producer is "abracadabraTools DC - www.abracadabraPDF.net"...

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try67
Community Expert
Community Expert
Jan 23, 2025 11:11 PM UTC

I just confirmed that both the On Focus and On Blur events are triggered on Read Only fields, even if created in Acrobat. I don't know if that was also happening in the past, but it seems like a bug to me.

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JR Boulay
Community Expert
JR BoulayCommunity ExpertAuthor
Community Expert
Jan 23, 2025 8:32 PM UTC

See this screen record.

 

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PDF Automation Station
Community Expert
Community Expert
Jan 23, 2025 8:57 PM UTC

Something's definitely wrong at your end.  I have no interaction with the fields.  My cursor remains as the hand when I hover on the fields.  When fields are not read-only it turns into a pointing finger for the check box and a horizontal line for the text field, like in your video.  My version is 24.00420272

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try67
Community Expert
Community Expert
Jan 23, 2025 10:55 PM UTC

I'm getting partially similar results. The first field is not triggering anything, as it should, but the second one does. I can click into it and the caret appears, although I can't type anything into it. And when I click out of it the border turns red. I have version 2024.005.20320 (32 bits) on Windows 10.

 

PS. Why isn't the version number copiable from the About dialog? So annoying!

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