Blurry signature using fill & sign on Pro DC

Question

I am trying to load my digital signature using the "Fill & sign" tool however Acrobat Pro DC (iOS) keeps rendering a very blurry image.

Image is in JPG and PNG formats.

I think it is an issue with the desktop software, because when I try it through Acrobat on a browser it uploads a crisp signature. It also looks crisp when I upload the file as an image using the "Edit PDF" tool, however this is cumbersome and I want to specifically use the "fill & sign" tool.

Following a previous thread, I have uninstalled and re-installed the desktop app (which worked or someone else with this issue), however it did not fix the problem for me.

Does anybody know how to fix this?

David26646047t5sg · Accepted Answer

Haha immediately after posting I have found the solution! Sharing in case anybody else has this issue.

As I said, the signature uploads fine in the browser (can launch Acrobat it in a broswer using the creative cloud).

After a short period of time, it seems that Adobe has synced my signatures over to the deskktop app and they can be selected (in crisp format) in the desktop app.

So the answer is upload them in the browser and have the browser app - not the desktop app - render them.

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