Boton de firma no funciona correctamente.

[Adrian31029465rig2]

Buenos días,

Nos ocurre muchas veces que el boton de (-) de la firma (adjunto imagen) no nos funciona, tenemos que reiniciar el ordenador para que funcione, hemos probado a pasarle acrocleaner y reinstalar pero al final el boton en ciertos momentos deja de funcionar. ¿Sabeis por que ocurre esto o a que se debe?

Gracias

[Abambo]

It happens many times that the button (-) of the signature (attached image) does not work, we have to restart the computer to work,

By @Adrian31029465rig2

This looks like a communication problem. Did you try just to exit the program? And did you try to sign out/in again?

[Adrian31029465rig2]

Yes, but it doesnt work

[Abambo]

What is your OS and version? What is your Acrobat and version?

Check also if there is an update for Acrobat available.