Skip to main content
Participant
February 14, 2017
Question

Box showing up around a logo in preview and in Dropbox

  • February 14, 2017
  • 1 reply
  • 243 views

So here's the problem I am having.  I'll write Dropbox about it, too.  I am doing some graphic design work for a client with InDesign.  I am using the company's logo on every page.  When I export the work into Acrobat and create a PDF, it looks fine.  However, when I upload it to Dropbox, there's a strange halo within the bounding box.  It happens whether I use a png or a gif.  Fine on my computer, screwy when I open it in Dropbox or preview it in Finder (I'm on a Mac).  I sent it to my client and asked if she was seeing it as well and she is.  Both when she looks at it on the Dropbox site and on email and when she downloads it from both, she still sees it. I need to get rid of this ASAP.  Any thoughts?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
February 15, 2017

Hi Jenna4878,

Could you please share the screenshots of PDF when you open it in Acrobat and when you open it in Preview or Dropbox.

Please also share the dot version of Adobe Acrobat and OS you are using.

Regards,

Meenakshi