broken links in emailed pdf

My company has created a PDF with links in Acrobat Pro.

These links work perfectly until the document is emailed to another employee.

If the employee opens the PDF document from their email, all links are broken.

How can we fix this?

additional note: all employees have access to linked files on the network

Thanks

Community Expert

What kind of links?

Participating Frequently

Embeded links to multiple styles of documents, pdf, excel, and PDF's.

preferences are set to allow opening of multiple file types.

Participating Frequently

I mean the properties of the link, not the documents.

that is what i did a screen shot of. i right clicked on the link and went to properties.

not sure what else you are asking for.

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