Skip to main content
Participating Frequently
May 12, 2020
Question

broken links in emailed pdf

  • May 12, 2020
  • 1 reply
  • 4570 views

My company has created a PDF with links in Acrobat Pro. 

These links work perfectly until the document is emailed to another employee.

If the employee opens the PDF document from their email, all links are broken.

 

How can we fix this?

 

additional note: all employees have access to linked files on the network

Thanks

1 reply

Bernd Alheit
Community Expert
Community Expert
May 12, 2020

What kind of links?

Participating Frequently
May 12, 2020

Embeded links to multiple styles of documents, pdf, excel, and PDF's.

preferences are set to allow opening of multiple file types.

 

Bernd Alheit
Community Expert
Community Expert
May 13, 2020

ok this is what i get...im assuming you want to see the actions tab.

This is for the broken pdf.  If you need to see the working pdf please let me know.

 


As you can see the link is incorrect.