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T24843857zh45
Participant
June 13, 2022
Question

Bug mode lecture

  • June 13, 2022
  • 1 reply
  • 1618 views

Bonjour,

 

A chaque fois que j'utilise le mode lecture et les outils de commentaires, un bug d'affichage persiste dans la barre d'outils et ne s'enlève qu'en quittant le mode et en le relançant. ça fait depuis longtemps que ça existe et il serait bien qu'Adobe règle ce genre d'erreur, sachant que j'ai l'abonnement payant... 

 

Merci pour l'intérêt donné à ma requête et une bonne journée à vous

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 13, 2022

    Hi there

     

    Hope you are doing well an sorry to hear that.

     

    Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20117 (Win), 20112 (Mac) Installed. Go to Help > Check for updates and reboot the computer once.

     

    You may also try to repair the installation from the help menu (Win Only) and see if that helps.

     

    Also, try to reset the acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check. 

     

    Regards

    Amal

      T
      T24843857zh45Author
      Participant
      June 13, 2022

      Hi,

      I checked and I do have the latest update on Windows. I followed your suggestions, so in case the issue doesnt go away  I'll let you know. 

      Thanks for the quick answer!

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