Bytes Not Ready! error when trying to add a page from another file

[Andrew Amador]

Hey Team,

Everytime i try to add a page to a pdf from another pdf, i get an error code "Bytes Not Ready". I have closed program and restarted computer and same error. Any assistance?

[radzmar]

With Adobe Acrobat Reader you cannot add pages to a PDF. This is only possible with Adobe Acrobat.

[Harsh Vardhan Pareek]

Hi @Andrew Amador

Hope you are doing well.

Sorry for the trouble. As per the issue description. Would you mind sharing a few more details to understand the issue better?

1. 1. OS version?
   2. Application version?
   3.  Is it happening with add pages from or to a particular PDF or with all PDFs?

Make sure that the app is updated to the latest version.

We are looking forward to hearing back from you.

Thanks,
Harsh

[Andrew Amador]

1) MacOS - Monterey 12.4

2) Please see attached

3) Any page from any pdf to any pdf

[Harsh Vardhan Pareek]

Hi @Andrew Amador 

Thanks for providing the details. Kindly update the application from help > check for updates

Let us know if that helps.

[Andrew Amador]

it says applicatiojn is already up to date

[radzmar]

Moved this thread since you're using Acrobat Pro instead of Acrobat Reader.

[Andrew Amador]

is there an update on this?

[Andrew Amador]

is there an update on this ticket

[VKPrest]

I'm looking for an update and more information about this too.

[Andrew Amador]

are we just kinda leaving this where it is because we do not have an answer for it? i need an answer. I pay very well for the product and it does not work as it is supposed to. Is this going to be fixed?

[Andrew Amador]

are yall really ignoring this issue?

[radzmar]

Please keep in mind, this is a user-to-user-forum, not the official Adobe support. We cannot help in every case. If the ussue remains on your end, file a bug under: https://acrobat.uservoice.com or contact the support by phone.

[Cort215]

Is there a solution?

[Andrew Amador]

so far there is no solutions with it. I have had to create a work around. You will need to extract the page you are trying to insert into the PDF and sace the individual oage as a seperate PDF and then merge.

[Becky26012855o069]

Hello, in case this helps I had the same issue when trying to insert pages from a file that was saved on Sharepoint. I made the folder "always keep on this device" and after that, it worked.

[mollys24444108]

How did you change it to "always keep on this device"? where is that option located?

[Becky26012855o069]

I opened OneDrive, navigated to the folder, right-clicked on the folder, and chose "Always keep on this device".

[mollys24444108]

Never mind, I figured it out. Thanks!

[Luciano5FF5]

Same problem here.  When I try adding a pdf pages into another open pdf it appears this error message saying "Bytes not ready".  Just to make sure, I do this everyday without any problems, but today this error message appeared and I can't fix it. 

[Amal.]

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3Udv2FS and see if that works.

~Amal

[Tomwally]

I had this problem until just now. I read through this thread and saw the reference to Sharepoint. My file is on Google Drive and I made it "available offline" and it worked. Acrobat has a lot of bugs and is not my favorite app for sure. Acrobat did not know how to reference the cloud location to enable to import. Making available offline by right clicking the file should do the trick.

I wish Acrobat would get its act together. It crashes all the time and is a major pain to edit!!