Bytes Not Ready! error when trying to add a page from another file

Community Beginner ,
Jun 02, 2022 Jun 02, 2022

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Hey Team,

 

Everytime i try to add a page to a pdf from another pdf, i get an error code "Bytes Not Ready". I have closed program and restarted computer and same error. Any assistance?

 

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Edit and convert PDFs , PDF forms

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Community Expert ,
Jun 02, 2022 Jun 02, 2022

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With Adobe Acrobat Reader you cannot add pages to a PDF. This is only possible with Adobe Acrobat.

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi @Nate Hersh

 

Hope you are doing well.

Sorry for the trouble. As per the issue description. Would you mind sharing a few more details to understand the issue better?

    1. OS version?
    2. Application version?
    3.  Is it happening with add pages from or to a particular PDF or with all PDFs?

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,
Harsh

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Community Beginner ,
Jun 06, 2022 Jun 06, 2022

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1) MacOS - Monterey 12.4

 

2) Please see attached

 

3) Any page from any pdf to any pdf

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi @Nate Hersh 

 

Thanks for providing the details. Kindly update the application from help > check for updates

 

Let us know if that helps.

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Community Beginner ,
Jun 06, 2022 Jun 06, 2022

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it says applicatiojn is already up to date

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Community Expert ,
Jun 06, 2022 Jun 06, 2022

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Moved this thread since you're using Acrobat Pro instead of Acrobat Reader.

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Community Beginner ,
Jun 08, 2022 Jun 08, 2022

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is there an update on this?

 

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Community Beginner ,
Jun 13, 2022 Jun 13, 2022

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is there an update on this ticket

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New Here ,
Jun 14, 2022 Jun 14, 2022

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I'm looking for an update and more information about this too.

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Community Beginner ,
Jun 16, 2022 Jun 16, 2022

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are we just kinda leaving this where it is because we do not have an answer for it? i need an answer. I pay very well for the product and it does not work as it is supposed to. Is this going to be fixed?

 

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Community Beginner ,
Jun 20, 2022 Jun 20, 2022

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are yall really ignoring this issue?

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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Please keep in mind, this is a user-to-user-forum, not the official Adobe support. We cannot help in every case. If the ussue remains on your end, file a bug under: https://acrobat.uservoice.com or contact the support by phone.

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