Can not print in grayscale

[Becky264261791dhz]

I recently upgraded my computer and installed adobe on it.  On my old computer when printing a PDF I used to be able to click the options "print in grayscale and save ink toner" but they are not working.  In order to printer in black and white everytime I have to go into properties and change it or have to permantley change my printer settings.  Is there a fix to this?

[gae_3557]

Thank you! Thank you! Thank you! Thank you! After hours of trying I finally solved this problem. Thanks!

[gifted_Serendipity6552]

This worked for me too!  Thank you so much!

[S. S]

Hi @gifted_Serendipity6552 @gae_3557,

Glad to know that it worked for you.

-Souvik

[devon_4049]

Adobe, hire this man to lead your support. This took way longer to find until I stumbled on this comment. Thank you Norman for the easy fix!

[S. S]

@devon_4049, 

Thanks for letting us know what worked for you.

-Souvik

[SE358658870um4]

Thank you!  That is the only thing that was the issue and changing that worked!  I can now print in grayscale!

[miles_1717]

My print as image is not checked, but when I check print in greyscale, my HP 6970 still prints Adobe pdfs in color.  It does not do this with other programs, only on pdfs.

[norman_7603]

did you try a solution that I had posted above? 
(  Under Menu [top left of screen], under Preferences, under Color Management, under Working Spaces, at Greyscale: select "Sgray".  And, then when you print, select: print in grayscale. )

[Meenakshi Negi]

Hi miles_1717,

Thank you for reaching out.

Please let us know if you experience this issue with a particular file. Have you made any recent changes to the application or the system?

Could you please share a screenshot of the print window and printer settings? Please also share the details of the Acrobat, printer, and OS version. 

Feel free to let us know if you need any help.

Thanks,

Meenakshi