Can not print in grayscale

My print as image is not checked, but when I check print in greyscale, my HP 6970 still prints Adobe pdfs in color.  It does not do this with other programs, only on pdfs.

Found a simple answer.  Under Menu [top left of screen], under Preferences, under Color Management, under Working Spaces, at Greyscale: select "Sgray".  And, then when you print, select: print in grayscale. 

   [ Does anyone know of a tool to do the following:   What I really need to do, if Adobe would create a tool to do it:  convert Color [college] lecture slides having text narration, and (typically) 1 or more photos and/or graphs etc., to:  dark black text against a white background color [or a sufficiently light background color];  together with 0 or 1 or more photos and/or graphs which are retained 'as is'.;  ]  [ or else, a student can always try to ask their instructor is they can have a 'black and white' [greyscale] 'printer friendly' version of the slides': which works off of "a default slide" as consisting of text [change all text colors to black], and possibly a number of photos and/or graphs etc. [these images can be kept as it]. ]       [ Some instructors are very skillful with colorful text and background colors, in their lecture slides. ]

Hey you guys! I've experienced this problem too for months now. Privately and in my company. I've found the solution to this;

Step 1:

Clean Acrobat from your PC with acrocleaner (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#downloads)

Step 2:

Download Acrobat Pro via this link but choose the 32-bit Version. In most cases, it will automatically know your adobe account and log you in as soon as you open the new version. No need to restart your pc by the way. Link: https://helpx.adobe.com/de/acrobat/kb/acrobat-dc-downloads.html

This has finally worked after months of frustration and questioning. 

Good luck and have fun with a now working grayscale box version :)!

Best regards from germany

Leon 

I am having the same problem but I think it is a Windows problem as none of my printers will print in grayscale.

I have this same problem. Happens on both Mac and Windows. On Windows, even changing the printer properties didn't help. The only thing that actually worked was to print it in Edge instead... not the most satisfying 'solution'.

Hi @Becky264261791dhz 

Thanks for reporting this to us.

Looking at the description given above, it seems you do not have the option to check-uncheck the "Print in Grayscale," or it's there but not working.

Is your print dialog box look like this?

If you have this option missing, then check the following:

Is the current version of Acrobat and OS installed? Open Acrobat > help> About Acrobat

• Try Restarting system
• Open Acrobat>helprepair installation
• Check with another file and see if that prints fine.

Note: Acrobat print setting automatically picks the last option selected as default, and when you print next, it considers the same settings. 

Thanks,

Akanchha