• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
9

Can not type numbers

New Here ,
Sep 25, 2023 Sep 25, 2023

Copy link to clipboard

Copied

I am a new user trying to do something really simple. All I am trying to achieve is to edit a number. Sadly when in the text box and I type a  numerical character this show as someting enirely different. Almost like phonemic script. 

TOPICS
Edit and convert PDFs , General troubleshooting , How to

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 25, 2023 Sep 25, 2023

Copy link to clipboard

Copied

Hi @Steve325173055o4i 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

 

What is the workflow/steps you are doing? A small video recording of the same would be very helpful

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.06.20320 installed. Go to Help > Check for updates and reboot the computer once.

 

Please go to Edit (Win) > Adobe Acrobat (Mac) > Preferences > Page Display > Under, Rendering, select 'Use local fonts' > Click OK and reboot the application and check.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and check


You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Let us know how it goes.

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 10, 2024 Apr 10, 2024

Copy link to clipboard

Copied

same here, we pay a hell of a lot of money for this rubbish, 1234567890 should be bloody simple to replicate

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

Copy link to clipboard

Copied

Hi there

 

What happens when you try to type the numbers? Do you get any error messages if yes, please share the screenshot of the same for more clarity.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20643 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2024 Apr 17, 2024

Copy link to clipboard

Copied

I have the same problem, PDF is Arial font but I'm getting ۰۸۹٥۹۸۲٦ instead of 08959826 when trying to edit ? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 17, 2024 Apr 17, 2024

Copy link to clipboard

Copied

LATEST

Hi there

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. if its an issue with a specific file, please share that PDF with us for further checking at our end.

 

Also, make sure you have the recent version 24.02.20687 installed from the help menu > check for updates and reboot the computer once.

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines