Lately, I've been having trouble adding images using Edit PDF>Add Image. I'm using Acrobat Pro DC on Mac OS X 10.11.6 (El Capitan), but it happened in 10.11.5 as well.
When I open the PDF, if I try to add a PNG, it will show the PNG under the cursor, but I cannot left click and have the PNG "appear" in the PDF (as it used to). The cursor just moves around with the image under it, but will not respond to any mouse clicks. However, if I add a JPG (which works), and replace it with the PNG using right click-Replace Image from the context sensitive menu, this works fine (usually).
What's happening? How can I fix this? It's intermittent but frequent, which makes it really confusing.
/t5/acrobat-discussions/can-t-add-image-to-pdf/m-p/11726504#M292327Jan 04, 2021
Jan 04, 2021
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THE SOLUTION that fixed all issues with my Acrobat Pro DC, including the Add Image Issue, was provided by Dov Isaacs with my deepest appreciation.
I had installed Adobe Reader DC along with Acrobat Pro DC. That was the problem. Reader DC broke Acrobat Pro DC.
After uninstalling Reader DC with AcroCleaner tool and doing a repair installation of Acro Pro DC, Acro Pro DC now works exactly as it should. Removing Reader DC cleared up all issues.
The key is to use the AcroCleaner tool (for DC versions) to uninstall Reader DC in order to thoroughly remove all traces of it from Windows 10. The 'normal' uninstallation method using Windows Add & Remove Programs was insufficient.
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