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kevind1967
Participant
December 10, 2019
Question

Can't combine JPEGs into one PDF

  • December 10, 2019
  • 3 replies
  • 6607 views

I just updated my Acrobat to the Pro DC version and suddenly I can no longer combine mutiple JPEGs into one PDF. 

 

Here is what I am doing:

1. Save out a few files from Photoshop as JPEGs

2. Click File/Create/Combine Files into a single PDF (this is how I have always done it)

3. Click Add Files

Only some JPEGs can be opened while others cannot.

 

I also tried to create a PDF portfolio but after I add the files and create the PDF they are not visible. Clicking the Open button reveals a box that says that Adobe cannot open the file attachment because your PDF file attachment settings do not allow this file type to be opened.

 

Any help would be appreciated.

This topic has been closed for replies.

3 replies

swapnilsrivastava
Community Manager
Community Manager
December 12, 2019

Hello Kevin,

 

Thanks for the reporting the issue.

We tried the same workflow on latest Mac iOS Catalina with our latest builds; but are not able to reproduce the same.

Can you share few set of files for which the issue is reproducible? 

 

Regards,

Swapnil Srivastava

try67
Community Expert
Community Expert
December 10, 2019

What's the exact version number of Acrobat? What's your OS version?

kevind1967
Participant
December 10, 2019

2019.021.20058

 

OS Catalina 10.15.1

Bernd Alheit
Community Expert
Community Expert
December 10, 2019

No problem on MS Windows.

Bernd Alheit
Community Expert
Community Expert
December 10, 2019

In Photoshop save as PDF and combine the files in Acrobat.

kevind1967
Participant
December 10, 2019

Does this mean Acrobat can no longer combine JPEGs into PDFs?

Bernd Alheit
Community Expert
Community Expert
December 10, 2019

Acrobat can combine jpeg files.