Can't download acrobat, error code 126

Hi,

Adding to Amal's valuable guidance, I can't tell from your screenshot in which operating system and version are you getting Error Code: 126.

As mentioned by @Amal. that errors usually indicated an damaged installation file, but in addition also the wrong library that the installer program is requesting at installation time.

Also, both Microsoft Windows and macOS may throw these errors if the installation service doesn't find a suitable directory to load the installed modules from.

In the case of Microsoft Windows, the Windows Modules Installer Service triggers that error, in which case forcing a Windows update may clear the issue.

If the problem happens again after the Windows update,  you can troubleshoot the Modules Installer Service by stopping it  and restart it followed by a reboot.

I would suggest that you perform the suggestions above before you execute any installer version of the Adobe Acrobat installer program.

If that doesn't work, then escalate the troubleshooting to the next steps as suggested by Microsoft Support:

• https://answers.microsoft.com/en-us/windows/forum/all/error-126-specified-module-could-not-be-found/9d642e0a-f8ee-4b23-ae06-dcc0664dc097

• https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/system-error-126-start-windows-modules-installer

If you are on a macOS system, try forcing and update of the operating system as suggested in this older thread:

• https://answers.microsoft.com/en-us/windows/forum/all/error-126-specified-module-could-not-be-found/9d642e0a-f8ee-4b23-ae06-dcc0664dc097

In any case (Windows or macOS), you should perform the installation with Administrator privileges or  with the system's built-in Administrator account.