4 Correct answers
Hi there
We are sorry to hear that.
Error Code 136 is usually caused by a corrupted registry entry. Most errors on your machine are caused by uninstalling programs, installing new ones and accidentally deleting important files.
Please try to create a new test user profile with full admin rights on Windows or enable the root account in Mac and try installing the application there and check.
You may aslo look at the correct answer marked in the similar discussion: https://community.adobe.com/t5/download-install/error-code-136-wont-download-trials/td-p/7406417?page=1
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If you get this error message on a MacBook with M1 silicon Apple chip, this solution may help: I created a second user with administrator rights and downloaded the program there without any problems. After that it works for all users.
I dopwnloaded the offline installer, and installed it, it gave me multiple errors during installaiton (error 1603 below) but I was able to Ignore and contine and now it is working for a day, i will keep monitoring it, nd if crashed for any reason, i will recontact you.
i will install the log collector tool mentioned in the technical help link so I can provide you with spesific logs collected during hte installaiton.
Thanks.
Setup.exe failed with exit code: 1603
I encountered the same problem and found a solution today. I removed the empty Acrobat DC folder, and it is solved. Mine is located at D:/AdobeApps/Acrobat DC, but it might differ depending on the setting.
My Acrobat had some issues, so I tried reinstalling it. However, after uninstalling the app, it kept failing to install. Although I tried several methods, including the cleaner tool mentioned above, nothing worked. Then, I discovered an empty folder in the AdobeApps folder. I removed it and tr
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