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Displaytel
Participant
May 17, 2020
Question

Can´t Install Adobe Acrobat Test Version

  • May 17, 2020
  • 2 replies
  • 687 views

Hello guys,

i´m trying to install the Adobe Acrobat Test Version but i always get this error message in the middle of the install process :

 

its german so it basically says i should check this registry key for enough rights, but no Key in my registry starts with "Unknown", Windows 10 latest Version 64 bit...any help would be appreciated.

 

Cheers Alex

This topic has been closed for replies.

2 replies

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Adobe Employee
atir.husain
Adobe Employee
May 20, 2020

Hi,

To check the issue, can you please provoide verbose msi logs for the Acrobat installation.

 

To enable msi log set the below reg key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]

"Logging"="voicewarmupx"

 

Then try installing Acrobat.

If installation fails, provide MSIXXXXX.log file from %temp% folder.

 

Thanks

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DisplaytelAuthor
Participant
May 20, 2020

hi,

thanks for your help, i tried to look this up, but i don´t have the "installer" folder on that directory in my registry

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DisplaytelAuthor
Participant
May 19, 2020

No one really ?

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