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Can´t Install Adobe Acrobat Test Version

New Here ,
May 17, 2020 May 17, 2020

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Hello guys,

i´m trying to install the Adobe Acrobat Test Version but i always get this error message in the middle of the install process :

Unbe123nannt.JPG

 

its german so it basically says i should check this registry key for enough rights, but no Key in my registry starts with "Unknown", Windows 10 latest Version 64 bit...any help would be appreciated.

 

Cheers Alex

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General troubleshooting

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New Here ,
May 19, 2020 May 19, 2020

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No one really ?

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Adobe Employee ,
May 20, 2020 May 20, 2020

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Hi,

To check the issue, can you please provoide verbose msi logs for the Acrobat installation.

 

To enable msi log set the below reg key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]

"Logging"="voicewarmupx"

 

Then try installing Acrobat.

If installation fails, provide MSIXXXXX.log file from %temp% folder.

 

Thanks

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New Here ,
May 20, 2020 May 20, 2020

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hi,

thanks for your help, i tried to look this up, but i don´t have the "installer" folder on that directory in my registry

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