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Participant
December 26, 2017
Question

Can't install/uninstall acrobat pro X in CS5.5

  • December 26, 2017
  • 2 replies
  • 1637 views

Having problems converting word.docx to pdf. Have uninstalled using control panel. Adobe install software claims it is still installed and Uninstall software claims it doesn't and is not in the list. This is shit. I need to get a word docx converted to PDF. How do I get acrobat pro installed repared or anything else that will work?

This topic has been closed for replies.

2 replies

Legend
December 28, 2017

Should work together, just about. Did you look for a repair function?

Known Participant
December 30, 2017

Unable to find "Adobe PDF" resource file.

Do you want to run in repair mode?

Gathering information...

Acrobat could not open ---.docx because it is either not a supported file type or  because the file has been damaged ... (Not damaged. Opens fine in Microsoft)

Some bloody repair mode. Next suggestion please.

There should be a look up table of file extensions or should Adobe not use the Microsoft look up table???

Known Participant
December 31, 2017

Major discovery ...

I have found out that the brilliant Microsoft software engineers are more professional than their adobe counterparts.

Let me explain........

I open a MICROSOFT word document and ask it to save it as a PDF document. It obliges by opening up the adobe software for the file required extension and creates a PDF document. I even did this in EXCEL and got the same amazing results.

Open ADOBE acrobat (CS5.5) and it says "What the F$$% is this? I don't recognise a file type with the extension of .docx.

Just shows you doesn't it that MICROSOFT have more talented software engineers.

otuatailAuthor
Participant
December 26, 2017

Open Acrobat Pro and attempt to create a PDF from a word document.

Unable to find Adobe PDF resource files.

How do I get out of this mess?

try67
Community Expert
Community Expert
December 26, 2017

What's your OS version? What's your Office version?

Acrobat X is outdated and not supported by Adobe any more. It's also not compatible with the current operating systems, like Windows 10.

Known Participant
December 28, 2017

Original version of WHAT?

Microsoft Windows 7 64 nit)

Adobe CS5.5

Sorry if I was MISS UNDERSTUD.


Windows 7 64 BITMicrosoft Windows 7 64 nit)

Windows 7 64 BIT. Office 2007

This has worked before. Seems that the acrobat software bundled with CS5.5 is problematic. There should be a repair function. Why cant Microsoft word be added to the adobe file types. Why has it gone wrong. How can I uninstall CS5.5 with the registry keys removed? This would at least give me a fighting chance of a re-install.