Can’t print stamps/mark ups

Forum|Forum|2 years ago
April 6, 2023
1 reply
1591 views

Hello,

I'm using the Adobe Acrobat Reader to try and print a PDF. The PDF has a custom stamp on it. I've tried checking the box to print "Document and Markups" and "Document and Stamps" - it prints the document but not the stamp. I've tried scanning the document with a PDF scanner on my phone and printing that - no stamp. I've tried converting the PDF to JPEG and printing that - no stamp. I've tried to convert it back from JPEG to PDF - no stamp. How do I print this stamp?

Print and prepress

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Luke Jennings3

Community Expert

Can you upload a sample pdf with the stamp? Or a screen shot of the stamp? It's hard to pinpoint a cause without more information.

C

Clare292874194vu0Author

Participant

The document is confidential. So, no. What's wild is that flattening the document doesn't resolve the issue.

Luke Jennings3

Community Expert

The stamp is the main thing that's confidential. It also doesn't allow me to take a picture of it and then print that. Could you maybe outline the things you wanted to try on your end and I can follow that?

You can't take a screen shot or photograph it with your phone? that's odd, there is a prohibition of duplicating certain images, for example a 100 dollar bill, but it's unlikely (I hope) that is your problem. I was thinkng your stamp is white and it's an overprinting issue, or the stamp is on a layer set to not print.

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