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Participant
July 7, 2023
Answered

Can't Print Stamps on e-mail generated PDF

  • July 7, 2023
  • 1 reply
  • 604 views

I am able to print stamps from PDFs created in InDesign, but I'm experiencing difficulty when attempting to print stamps from PDFs saved from Outlook emails. Despite the stamp being visible in the preview, it will not print. Currently, my only solution is to take a screenshot and print it separately, which is inconvenient. I am hopeful that someone can provide a solution to this problem. Thank you for any assistance.

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Correct answer Amal.

Hi @defaultckhp5tzzh03v 

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the workflow/steps you are doing to create the PDF from outlook emails?

 

Do you get any error message when you try to print the PDFs with stamps? If yes, please share the screenshot of the same for a better understanding.

 

Please try to print the PDF as an image, go to Print > Advanced > Print as an image, and see if that works for you. Also, please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Let us know how it goes.

 

Regards

Amal

 

1 reply

Amal.
Amal.Correct answer
Legend
July 11, 2023

Hi @defaultckhp5tzzh03v 

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the workflow/steps you are doing to create the PDF from outlook emails?

 

Do you get any error message when you try to print the PDFs with stamps? If yes, please share the screenshot of the same for a better understanding.

 

Please try to print the PDF as an image, go to Print > Advanced > Print as an image, and see if that works for you. Also, please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Let us know how it goes.

 

Regards

Amal

 

Participant
July 12, 2023

Hi @Amal.

 

Thank you very much for your assistance! I followed your advice and went to the advanced settings to print as an image, which successfully solved my printing issue. Previously, I wasn't receiving any error messages, but it simply wouldn't print. Your suggested method worked perfectly.