Can't reorder pages

[jeffman111]

Can't reorder pages. Normally you can just drag a page to the new locatiion to change order, but I can't. anyone else had this problem? I am using Acrobat DC Pro with Windows 10Pro

[George_Johnson]

Does the document have any security restrictions?

[jeffman111]

No. I created the document from scanning pages. When I was unsuccessful at reordering the pages, I emailed to my wife who had no problem. I am not using Reader. It is Acrobat DC Pro with my CC subscription. It's funny that my wife was able to do it on her little laptop. I'm the one with the hardcore system with all the bells and whistles to do 3D and motion graphics. I uninstalled the applicaton, reinstalled it, restarted my system, tried other PDF documents, and all had the same result. Very frustrating!

[try67]

What exactly happens when you try to move the pages around? What are the results?

[ebvanness]

Found answer in another forum that worked for me: "

reply from try67in thread https://forums.adobe.com/thread/1348512

Zoom out, so the entire page is visible, then drag&drop works"

[Brazzell MA]

Zooming has no bearing on my ability to rearrange pages. When I hover over a thumbnail, I get the black pointer. When I click the blue selection box gets a darker blue board. When I drag, nothing happens. It highlights pages I am going over, but no blue line appears suggesting I can drop a page. Dragging doesn't seem to be working at all. There is nothing to indicated that I am successfully dragging a page.

[try67]

What application (including exact version number) are you using?
Is the file otherwise editable? Can you delete pages from it, for example?

[Brazzell MA]

Yes. Pages are otherwise editable. In the page thumbnails, I can delete and insert pages.

I have resorted to creating all my PDFs one page at a time and then using the insert page feature to build multi-page PDFs in the correct order.

Thanks,

Gary

[Private info removed. -Mod.]

[try67]

Can you share the file with us (via Dropbox, Google Drive, Adobe Document Cloud, etc.)?

[Brazzell MA]

The problem occurs across multiple files. I’ve attached the same one here that I attached in my original post.

Best,

Gary

<http://www.brazzellmarketing.com/>

Brazzell Marketing Agency

Be First in the Minds of Your Customers!

44 Dewberry Drive / Woodlawn, VA 24381-3442

P: (866) 272-3799 / F: (276) 236-5070

W: <http://www.brazzellmarketing.com/> www.BrazzellMarketing.com

Subscribe to our Marketing Matters newsletter:

www.BrazzellMarketing.com/Marketing-Matters/

[Brazzell MA]

Can you get my upload from the original post? I’m not invested enough to work through FTP sharing.

-Gary

<http://www.brazzellmarketing.com/>

Brazzell Marketing Agency

Be First in the Minds of Your Customers!

44 Dewberry Drive / Woodlawn, VA 24381-3442

P: (866) 272-3799 / F: (276) 236-5070

W: <http://www.brazzellmarketing.com/> www.BrazzellMarketing.com

Subscribe to our Marketing Matters newsletter:

www.BrazzellMarketing.com/Marketing-Matters/

[Bernd Alheit]

This forum doesn't accept email attachments.

[Bernd Alheit]

No problem to reorder the pages.

[Brazzell MA]

Sorry. New here. I've been replying by email, and I just noticed that only the text is getting through. The version you asked for is 2019.012.20034 Adobe Acrobat Pro DC. The problem is not file specific. It happens on every file. So here's a file I tested and can't reorder the pages: https://brazzellmarketing.com/Referral-Doubling-Strategy-Home-Health.pdf

[try67]

Works just fine for me. It might be helpful if you could upload a video showing how you're trying to do it.

Also, please don't reply by email as it includes your full contact details, and the moderators have to remove them from your emails.

[Brazzell MA]

I'm starting to think mine is a Windows problem. It started with Adobe yesterday, but now I can't drag files in Windows Explorer either. I'm going to track this as a Windows problem for a while before looking harder at Acrobat.

Update: It was an incomplete Windows update. Reboot fixed it. Had nothing to do with Adobe.

[FirstQuadrant]

I experienced identical symptoms.

Not sure if it was a Windows Update issue, but a reboot immediately solved the problem.

This is a Windows-related issue.

[B1B2TofuKuroGrYufi]

I just had the exact same problem. Went into Preference and editing were locked and couldn't change it.

It was fixed by right click on the file (in file exploler), then select 'Edit with Adobe Acrobat' to open the file.

Yup could be a bug of Windowns as I never ecountered it on Mac

[Vladimir31069073bzak]

I'm having this issue on mac

[cjbezy]

I have this problem often.  If I close Adobe completely and re-open the file I can then re-order the pages.  Very annoying.  

[Dan37424215kou5]

This software is such crap. I'm sorry- but the UI is counterintuitive and buggy. Finally after an hour of trying to move pages around I had to quit the app, and KILL all the processes, and stop the services that it runs in the background to try to make sure it is always running and making sure to bother me- I killed them all and restarted and now I can reorder pages. 

The irony is that this is the one bit of software I really try to pay for because I use it all the time and it has been crap for years. 

I'm here in 2024 and running into a problem from 2017 and the answer was: Kill the running processes and restart it. What a hate joke. 

[Dan37424215kou5]

Literally over an hour of chasing this. What the actual kcuF. 

[cjbezy]

I am having increased problems with Adobe, it just doesn't want to play nice with ShareFile, QuickBooks, Excel, or in general!  I wish they would fix the problems instead of working on new features or formats that I don't want/need!

[jorr@ejward.com]

Amen to that!