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Can't uninstall Adobe Acrobat Pro - "No valid sequence could be found for the set of patches"

New Here ,
Jul 12, 2022 Jul 12, 2022

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Ultimately trying to update to the latest version of Adobe Acrobat DC but that gives me error code: 1648. When I go to Adobe's list of error codes it tells me to try the Microsoft Installer/Uninstaller which did not work. Then it says to try the more robust Adobe cleanup tool, which links to an empty page.

 

When I try to modify/uninstall through the list of apps it gives me that error message "No valid sequence could be found for the set of patches."

 

It's a Windows 10 x64 laptop, anyone have any more advice on how to ultimately remove Adobe so that I can reinstall the latest version? Thank you in advance.

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Is this the link that didn't work?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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New Here ,
Jul 12, 2022 Jul 12, 2022

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I have not seen this one, thank you! Will give this a shot tomorrow morning and post how it went. I really appreciate the response. 

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New Here ,
Dec 05, 2022 Dec 05, 2022

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I have the same issue.  Would like to uninstall and reinstall, but can't.

Ken H.

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New Here ,
Feb 10, 2023 Feb 10, 2023

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I have the same issue on a new HP laptop Windows 11.

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