Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can't uninstall adobe acrobat

New Here ,
Apr 21, 2023 Apr 21, 2023

I unsubscribed from Adobe but the apps are still on my Mac. I thought I deleted them but I accidentally opened an important document on adobe acrobat. The window is blank. I can't close or minimize it. Every time I try to uninstall adobe acrobat or adobe creative cloud, this message pops up: "Acrobat is running within Acrobat. Please quit Acrobat and click OK to continue." When I do this nothing happens. What do I do? I just want this window to go away and not drain my battery.

 

TOPICS
How to
837
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023
LATEST

Hi Jay29524904odfv,

 

Thank you for reaching out.

 

If you have removed the application, ensure that you empty the trash can on your Mac.

Run the cleaner tool on your machine (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Hope the information helps.

 

Thanks,

Meenakshi

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023
LATEST

Hi Jay29524904odfv,

 

Thank you for reaching out.

 

If you have removed the application, ensure that you empty the trash can on your Mac.

Run the cleaner tool on your machine (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Hope the information helps.

 

Thanks,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines