Can't uninstall & reinstall Adobe Acrobat 9 Pro Extended

Forum|Forum|7 years ago
September 1, 2018
2 replies
1290 views

I am trying to reinstall Adobe Acrobat 9 Pro Extended. The installer is directing me to uninstall the existing installation, which I have previously removed. Neither Windows 10 Control Panel nor Windows 10 Settings shows it as an existing program or app. Thus I can't uninstall & reinstall it. How can I appease the installer? i.e., how can I delete it if it does not exist?. Neither Control Panel nor Settings shows it as an existing program or app. How can I appease the installer? i.e., how can I delete it if it does not exist?

This topic has been closed for replies.

Bani Verma

Community Manager

Moving this query to Installing, Updating, & Subscribing to Acrobat community.

jocelynl9813783Author

Participating Frequently

Since edited:

I am trying to reinstall Adobe Acrobat 9 Pro Extended. The installer is directing me to uninstall the existing installation, which I have previously removed. Neither Windows 10 Control Panel nor Windows 10 Settings shows it as an existing program or app. Thus I can't uninstall & reinstall it. How can I appease the installer? i.e., how can I delete it if it does not exist?

ps.: Since resolved using MicrosoftProgram_Install_and_Uninstall.meta.diagcab (Troubleshooting Pack Cabinet (.diagcab)).

jocelynl9813783Author

Participating Frequently

I received the following email a moment ago. Thank you.

"Kindly setup skype

SPAM-SCAM-SPAM-SCAM

Adobe does not use Skype

Post the Adobe user ID of the scammer in https://forums.adobe.com/thread/2521720

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