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Cancel Subscription Withdrawal

New Here ,
Apr 10, 2023 Apr 10, 2023

Hello! How do I cancel automatic Adobe AcroPro subscription $21.09 monthly payments that are being charged to my credit card. When I go to my account and go to plans to cancel, it's showing I do not have any plans. Your cancellation instructions are not applicable to my situation. So Please advise with a different solution to my problem. Thanks 

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Community Expert ,
Apr 16, 2023 Apr 16, 2023
LATEST

How did you take your subscription? You need to cancel via the same way. If you took the subscription via the Adobe website, you should be able to cancel by going to https://account.adobe.com/plan, clicking “Manage plan” and “Cancel”.

 

You should also be able to go to “Manage My Account” via the Help Menu of Acrobat (Pro) DC:

Abambo_1-1681648194261.png

 

If you have a Teams or Enterprise subscription, you need to contact your reseller or adobe support. Adobe support can be contacted in this case via the admin console.

ABAMBO | Hard- and Software Engineer | Photographer
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