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S
sohaeb
Participant
February 28, 2023
Question

cancel trial period

  • February 28, 2023
  • 2 replies
  • 703 views

I cannot cancel my trial period subscription because adobe site keeps on asking my verification code to verify the social account. and it keeps on going like this. i have a google gmail account. the site does not let me login into the cancel subscription option.please help

    This topic has been closed for replies.

    2 replies

    C
    Corinna29053519vyok
    Participant
    March 24, 2023

    Hi - i am having the same issue, how do i resolve? 

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    February 28, 2023

    Hi @sohaeb 

     

    Hope you are doing well and sorry for the trouble.

     

    This is something better handled by our billing team.

     

    I have shared more details in a private message, please check.

     

    Regards

    Amal

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