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nancd24
Participant
May 17, 2023
Question

Canceling an account

  • May 17, 2023
  • 2 replies
  • 839 views

Hello I keep trying to cancel my account and thought I did a long time ago but I keep getting billed. Acrobatic Pro in the email and No plans on Adobe. Please help! 

 

 

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    2 replies

    N
    nancd24Author
    Participant
    June 2, 2023

    I'm seeing another Adobe pre-authorization coming through. I need help

    A
    Anonymous
    May 17, 2023

    This is a problem - or con.

    Adobe offer free trials and whenyou find you don't want the product there is no way to cancel. 

    This has cost me over £200 in not-used subscriptions and their response was to rebate the final month - of the 12 months we didn't use. I would recommend not trialing these products as there is no customer service and apparently no come back for this giant company.

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