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Cancellation payment failed

New Here ,
May 19, 2021 May 19, 2021

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Hello, I just cancelled my Adobe Acrobat Reader plan and to do that I needed to pay 50% of full yearly cost. Unfortunatelly/fortunatelly my payment failed whille I got an email telling me that my subscription is cancelled. Does this mean that I can face some concequencies? (Adobe doesn't let me to update my payment). Sorry, not native speaker here.

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Cancel subscription, Crash or freeze

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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There is alreday a good reply with links to contact Adobe.

Here is a page that could be helpful on the topc covering the nature of cancelling a product or subscription:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

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