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R
raj_8567
Participant
November 6, 2025
Question

Cancelling subscriptions

  • November 6, 2025
  • 1 reply
  • 83 views

Hey team,

I started my free plan of adobe. Before free trial ended I cancel my subscription but didn't realize that i just cancel the subscription of ai assistant and now my free trial have ended. It deducted money from my account but I don't want that subscription I want refund.  Please guide me through this situation. 

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 6, 2025

Raj, thanks for posting about your recent subscription commitment to this public discussion forum. You can use the self-cancel process listed at https://adobe.ly/3Xlr2ot if you want to end your evaluation of Acrobat. Sorry that you did not find more value in the use of our services. ^JW

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