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Alan5CA1
Participant
December 10, 2020
Question

Cannot Access Adobe Pro DC

  • December 10, 2020
  • 1 reply
  • 223 views

I am unable to use Adobe Pro DC as it states licence expired which it has not. This is caucing me major issues as I need to use this tool tosubmit documentation to a client. benn on hold to Adobe for approx. 1.5 hours but have to hang up now. Please help.

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1 reply

AnandSri
AnandSri
Legend
December 10, 2020

Hi!

 

We're sorry for the trouble you had. We’ve received reports of users experiencing licensing issues.

 

Please sign out from Acrobat, restart the app, and sign back in and check.

 

Let us know how it goes and share your observations.

 

Thanks,

Anand Sri.

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