Cannot copy and past from Adobe Acrobat to Illustrator

[xenaQueen]

Hi....

I was able to copy text from Acrobat PDF to Illustrator. But after I update my iMac to macOS Mojave version, I cannot do so. I even tried Edit Text and then copy text, but still cannot paste those copied text to Illustrator text box. I'm not sure if this is macOS Mojave causing this issue, but PDF was able to let me highlight the text and just past into the text box in Illustrator... 

***Please help out! I tried reinstalled these two apps, still having this issue. I do not want to upgrade to macOS Catalina, cause seems lots of people running issues with their apps after they upgrade to that version....

[Amal.]

Hi Yingc,

We are sorry for the trouble. As described you are not able to copy and paste from the Adobe Acrobat DC

Would you mind sharing the version of the Adobe Acrobat DC installed? To check the version of the application please use the help article https://helpx.adobe.com/acrobat/kb/identify-product-version.html

A new version of the Adobe Acrobat / Reader DC got released today version 20.006.20034. Please update the application to the new version. Go to Help > Check for Updates. For more information please refer to the help article https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Let us know how it goes

Regards

Amal

[xenaQueen]

This was solved, thank you!

[Amal.]

Hi there 

We are glad to hear that the issue got resolved.

Feel free to contact us for any further assistance required in the future.

Regards

Amal

[JR Boulay · Accepted solution]

You are full of common sense, wait a few more months for Catalina. 😉

In any case, copying and pasting is not a good process between Acrobat and Illustrator because it loses a lot of information.
You should use this process instead:

[xenaQueen]

Thank you, this was solved! 

And yes, I'm not going to upgrade to any further Mac system soon, just to be safe.