• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Cannot delete comments

New Here ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

I have 50,000 comments in a PDF document probably leading to the reasons why Adobe Acrobat DC is so unbelievably slow, unsuable, constantly crashes, and stops responding. I pay for this software and this is unacceptable and leading to lost productivty and frustration. WHY can't I delete these comments? I highlight all 50,000 comments and delete is greyed out. 

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

Use the Redact tool to use Sanitize Document and selectively remove only the comments.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

Try running this script on it:

 

this.syncAnnotScan();
var annots = this.getAnnots();
if (annots!=null) {
	for (var i=annots.length-1; i>=0; i--) {
		var annot = annots[i];
		annot.destroy();
	}
}

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

print document as a new PDF without comments

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

that worked for me, I did not try the script method.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2024 Jul 16, 2024

Copy link to clipboard

Copied

LATEST

Hi there

 

We are glad to hear that the issue got fixed.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

~Amal

Regards
Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines