Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Cannot delete comments

New Here ,
Jan 05, 2022 Jan 05, 2022

I have 50,000 comments in a PDF document probably leading to the reasons why Adobe Acrobat DC is so unbelievably slow, unsuable, constantly crashes, and stops responding. I pay for this software and this is unacceptable and leading to lost productivty and frustration. WHY can't I delete these comments? I highlight all 50,000 comments and delete is greyed out. 

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting
4.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Jan 05, 2022 Jan 05, 2022

File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 05, 2022 Jan 05, 2022

Use the Redact tool to use Sanitize Document and selectively remove only the comments.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Try running this script on it:

 

this.syncAnnotScan();
var annots = this.getAnnots();
if (annots!=null) {
	for (var i=annots.length-1; i>=0; i--) {
		var annot = annots[i];
		annot.destroy();
	}
}
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

print document as a new PDF without comments

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2022 Jan 05, 2022

File> Save as other> Optimized PDF.

Saving as an optimized pdf and choosing to discard and clean up anything you don't need should reduce the size and might help with the other issues you are having.

optimize comments.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2024 Jul 08, 2024

that worked for me, I did not try the script method.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2024 Jul 16, 2024
LATEST

Hi there

 

We are glad to hear that the issue got fixed.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

~Amal

Regards
Amal
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines