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K
KC38620620psrg
Participant
August 8, 2024
Answered

Cannot delete pages with Acrobat Pro DC - no error message

  • August 8, 2024
  • 3 replies
  • 5851 views

I am trying to delete pages in Acrobat Pro. Everything looks normal, I can go to "Organize Pages" and select the thumbnail of the page I want to delete. Pop-up says "Are you sure you want to delete the page from the document?" Click ok and nothing happens. There are no error messages, it just doesn't delete the page.

 

I have also tried the trash icon at the top of the page and right clicking on the page to select "Delete Page" and get the same result. I have tried multiple different documents. I have also tried saving a copy to my desktop instead of opening from the server.

 

There are no security issues, all "Document Restrictions Summary" items are set to "Allowed".

 

Also, I am able to insert pages and edit the document, just won't delete pages.

Correct answer KC38620620psrg

Okay, thanks for that extra info. I'm not sure what is going on, as I can't duplicate the issue. Did you try logging all the way out of your Creative Cloud account (Quit) followed by a complete system restart?


I uninstalled and reinstalled the app and that has corrected the problem. (For now )

3 replies

R
rachealh1015
Participant
December 18, 2024

A workaround that I found is to:

  1.  Click Organize Pages.
  2. Select all the pages you want to delete.
  3. Move them all down to the very last page of the document so ALL blank/unwanted pages are at the end.
  4. Delete.

 

LMK if that works for you.

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
August 8, 2024

@KC38620620psrg can I suggest you create a new PDF and using 'Organize Pages' insert the PDF that you are trying to delete pages. Now try deleting those pages in this new PDF. And that doesn't work....try saving the PDF under a different name. Close and log out of Adobe and the applications, clear your cache, and log back in to try again. Also, are you using the latest version of Acrobat Pro. 

I tried duplicating your issue, and I have no issue whatsoever. But, I am on a MAC though! 

m
    K
    KC38620620psrgAuthor
    Participant
    August 9, 2024

    I uninstalled and reinstalled the app and that has corrected the problem. (For now)

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    August 8, 2024

    Hi @KC38620620psrg, does this happen with any PDF you try? Or only this one particular document?

    Apologies, I see you did try this on different documents. Let me check something...

     

    Are you using Windows? If so, make sure Acrobat is set as the default for .pdf files. Someone else suggested printing the document to PDF, saving with a new file name, and then try deleting the pages. Next is trying to delete pages using another method. Go to View > Tools > Organize Pages > Open and then delete with the trash can icon. Let us know if any of these tips help!

     

     

      K
      KC38620620psrgAuthor
      Participant
      August 8, 2024

      Yes, I am using Windows and yes, Acrobat is the default for .pdf files. Neither of those methods worked.

        J E L
        Community Expert
        J E LCommunity Expert
        Community Expert
        August 8, 2024

        Okay, thanks for that extra info. I'm not sure what is going on, as I can't duplicate the issue. Did you try logging all the way out of your Creative Cloud account (Quit) followed by a complete system restart?

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