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Hello. I have a CC licence from my organization and can install other Creative Cloud apps without a problem. When trying to install Acrobat, however, I get the following errors. Any help would be hugely appreciated.
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Acrobat DC 21.5.20048.0 Acrobat DC/Acrobat DC Installer.pkg_21.005.20048 ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: DW003: Third party payload installer /tmp/B0346B21-BDB6-43E3-846B-A83B08E96640/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1
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Try with steps mentioned below :
Finder -> Go -> Go to folder and enter /etc/sudoers and press Go button.
Control Click "sudoers" -> click on "Get Info" -> unlock the padlock at the bottom right, and change permissions to: read and write. If you dont see your user name, click on + button and add it.
Then try to install.
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Hello,
Thank you for reaching out and sorry for the trouble.
Please try the troubleshooting steps suggested here: https://helpx.adobe.com/in/creative-cloud/kb/error-exit-6-exit-7-cc.html
If that doesn't help, try installing Acrobat Pro DC from this link: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html
If the issue still occurs, please share the OS version on the machine.
Thanks,
Meenakshi