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Participant
July 13, 2020
Answered

Cannot install Adobe Acrobat Pro 2020 on Windows 7

  • July 13, 2020
  • 3 replies
  • 13500 views

When I tried to first time launch the installer of Adobe Acrobat Pro 2020, I got this message :

This topic has been closed for replies.
Correct answer Amal.

Hi Medmedin

 

We are sorry for the trouble. As described you are trying to install Adobe Acrobat Pro 2020 on Windows 7

 

Adobe Acrobat pro 2020 is not compatible with Windows 7. The minimum system requirement for Adobe Acrobat Pro 2020 is Windows Server 2012 (64 bit), 2012 R2 (64 bit), 2016 (64 bit), or 2019 (64 bit); Windows 8, 8.1 (32 bit and 64 bit), or Windows 10 (32 bit and 64 bit)

 

For more information please take a look at the help article Adobe Acrobat Pro 2020, Acrobat Standard 2020 System Requirements

 

Regards

Amal

3 replies

try67
Community Expert
Community Expert
September 16, 2021
Participant
October 29, 2020

Not a satisfactory answer.  So what version of Adobe Acrobat should be used for Windows 7?

Participating Frequently
November 4, 2020

2017

Participating Frequently
September 5, 2021

I have a Acrobat pro 2020 license and now realized as well that I cannot install it on windows7. Can I at least install Acrobat pro 2017 and use it? I tred to use my installation key (from 2020) for 2017 version, but it did not work 😞 Why?

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 13, 2020

Hi Medmedin

 

We are sorry for the trouble. As described you are trying to install Adobe Acrobat Pro 2020 on Windows 7

 

Adobe Acrobat pro 2020 is not compatible with Windows 7. The minimum system requirement for Adobe Acrobat Pro 2020 is Windows Server 2012 (64 bit), 2012 R2 (64 bit), 2016 (64 bit), or 2019 (64 bit); Windows 8, 8.1 (32 bit and 64 bit), or Windows 10 (32 bit and 64 bit)

 

For more information please take a look at the help article Adobe Acrobat Pro 2020, Acrobat Standard 2020 System Requirements

 

Regards

Amal

medmedinAuthor
Participant
July 13, 2020

Thanks 😉 , so I should switch to the windows 10.

By the way someone sent me a private message and I think they are scaming people here on the site, here's screenshot of the received mail

try67
Community Expert
Community Expert
July 13, 2020

Yes, it's a scammer. Do not give them any private information or allow them to access your computer.

I've reported them in the back channels and they should be banned soon.