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Correct answer Dov Isaacs

And if you do in fact download the PDF file from https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/forms/imm5444e.pdf  and try to open this PDF file in Adobe Acrobat Reader or Adobe Acrobat on Windows or MacOS, it opens without a problem. Note that this file cannot be opened in web browsers or on the Adobe Acrobat Reader iOS or Android versions since it is actually a PDF XFA form (created by Adobe LiveCycle Designer 6.2).

 

5 replies

Participant
January 16, 2025

If you cannot open an Adobe file from a bhu government site despite trying multiple solutions, start by ensuring you have the latest version of Adobe Acrobat Reader installed. Clear your browser's cache and cookies, as they may be causing issues with the download or access process. If the file is still inaccessible, try opening it with a different browser or downloading it directly to your device instead of viewing it online. Ensure the file isn't corrupted by verifying its size or re-downloading it. If none of these steps work, contact the website's support team for assistance, as the issue may be on their end.

ls_rbls
Community Expert
Community Expert
January 17, 2025

@3838484 thank you for updating this thread with your feedback.

Participant
April 17, 2023

To open this kind of doucuments. Click on the original link from the government account. When it tells you the error message "The document you are trying to download .......", you download that pdf file containing the error message to a folder on your pc eg, Dowloads. Whe its downloaded, go the folder via file explorer and open the file from there, the form will open.

Dov Isaacs
Dov IsaacsCorrect answer
Legend
August 3, 2020

And if you do in fact download the PDF file from https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/forms/imm5444e.pdf  and try to open this PDF file in Adobe Acrobat Reader or Adobe Acrobat on Windows or MacOS, it opens without a problem. Note that this file cannot be opened in web browsers or on the Adobe Acrobat Reader iOS or Android versions since it is actually a PDF XFA form (created by Adobe LiveCycle Designer 6.2).

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Participant
April 17, 2023

To open this kind of doucuments. Click on the original link from the government account. When it tells you the error message "The document you are trying to download .......", you download that pdf file containing the error message to a folder on your pc eg, Dowloads. Whe its downloaded, go the folder via file explorer and open the file from there, the form will open.

ls_rbls
Community Expert
Community Expert
August 3, 2020

That is not a government site from Canada.

 

In the title of your  inquiry you said "cannot open a adobe file from government site"

 

 And then you say you've downloaded from that shady URL from the document cloud.

 

The official Canadian government  link to renew (or apply ) for permanent residency is this:

 

https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/forms/imm5444e.pdf 

Dov Isaacs
Legend
August 2, 2020

Whatever you uploaded to the URL you specified yields a message:

 

               We're not able to open this document. It's either corrupted or the file type isn't supported.

 

Apparently it is labelled as a PDF file, but isn't and where it was uploaded to on the Adobe Document Cloud won't display it or allow its download. Nothing we can do to assist you here from Adobe.

 

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)