Hello,
I hope you're doing well, and we apologize for the delayed response and the trouble.
If you're unable to resize or move comments in Adobe Acrobat, consider the following steps:
Ensure Commenting Tools Are Active:
Navigate to Menu> Tools > Comment > Open. This action activates the commenting tools, allowing you to select, move, and resize comment boxes.
Select the Appropriate Tool:
After opening the commenting tools, ensure you've selected the appropriate tool (e.g., Text Box, Sticky Note) to modify existing comments. Support article: https://adobe.ly/3XupJo2
Check for Document Restrictions:
Some PDFs have security settings that restrict editing or commenting. To verify:
Go to Menu> Properties > Security tab.
Ensure that Commenting is allowed. If not, you may need to contact the document creator to adjust the permissions.
Update Adobe Acrobat: Please ensure you have the latest version of Acrobat installed on the machine. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3F7j2lo.
Let us know how it goes.
Thanks,
Anand Sri.