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Niko A
Participant
October 30, 2015
Answered

Cannot save PDF as reduced file size. Help!

  • October 30, 2015
  • 8 replies
  • 40091 views

Hello,

I am using Acrobat XI (Version 11.0.07) on both an iMac and a MacBook Pro.  Both are 2015 models, top spec running OSX El Capitan.

I have always been able to create PDFs and then save them as reduced size PDFs.  However, every time I now try to save a PDF as a Reduced Size PDF I get a Conversion Warning window popping up saying "Please check if you have permission to write to this location and have sufficient disk space."

I get the same message on both computers.  I am the only person that uses them, have full administrator permissions and there is more than enough disk space on them.  I can still create original PDFs in Acrobat.  It just won't let me save them as smaller files.

Any ideas anyone?

Many thanks in advance...

Nick

This topic has been closed for replies.
Correct answer ekingxxx70

Here is the fix for it:

Go to: Edit, Preferences, Documents and change PDF/A View mode to never.

8 replies

Participant
October 11, 2022

I had the same problem. The issue only occurred when my file got larger than 5 GB. The same permissions/disk space error message, in spite of having plenty of space and no permission issues with smaller files.

THE SOLUTION:
This is what worked for me:

  1. In Finder, I CTRL-clicked on the original PDF file name and chose "Open With" -->
  2. then picked the "Save As AdobePDF.app" from the dropdown -->
  3. elected "Smallest File Size" in the next pop-up -->
  4. and voilà! The file size went from 5.21GB to 23.3 MB!

    Hope it works for you, too. Best of luck!
Participant
October 11, 2022

I had the same problem. The issue only occured when my file got larger than 5 GB. The same permissions/disk space error message, in spite of having plenty of space and no permission issues with smaller files.

THE SOLUTION:
This is what worked for me:

  1. In Finder, I CTRL-clicked on the original PDF file name and chose "Open With" -->
  2. then picked the "Save As AdobePDF.app" from teh dropdown -->
  3. elected "Smallest File Size" in the next pop-up -->
  4. and voilà! The file size went from 5.21GB to 23.3 MB!

    Hope it works for you, too. Best of luck!
ekingxxx70Correct answer
Participant
September 7, 2016

Here is the fix for it:

Go to: Edit, Preferences, Documents and change PDF/A View mode to never.

Participant
June 23, 2016

I've been having success on a hit-and-miss basis since upgrading to ElCapitan!

Here's a little "trick" that I just discovered on my MacBook Pro.

Open the file in iBooks.

When the file is visible in iBooks, double click it and it will fire off Acrobat Pro. Then use the "Reduce" Save option and BINGO! it works.

Hope this helps anyone who may be following this thread, or found it by Googling for help.

May 8, 2016

SOLUTION

I know this is an old thread but for people coming across this and needing an answer here is one I found on another thread that worked for me :

Save as to an external drive or to a different folder eg desktop. Then wait while it processes. You will see almost no visible activity but it does work.

Participant
December 13, 2016

Hi Davyl,

NOT ONE of the earlier posts worked. I've got lovely El Cap, but an earlier version of Acrobat -- 10.1.16. Your work-around worked perfectly!  A 3.1 MB 3-page text doc came down to 708 KB when saved to a different folder. ("Desktop" wasn't easily available, as that option has disappeared from my left-hand line-up since merging two Apple ID accounts, but THAT is a different sad story!) Thanks very much!!

aland79579650
Participant
December 20, 2015

I was having this problem. I went from this: to: "Make compatible with Acrobat 9.0 and later", and the compression worked, even when I changed back to the original "10.0".  Crazy, but it worked.

Participant
November 13, 2015

I too am having this issue and am wondering when a fix will be released?

AadeshSingh
Participating Frequently
October 31, 2015

Hi nicka62018728,

Please open Acrobat XI, navigate to Help menu & check for the updates, install the updates to the version 11.0.13 to make it compatible with your OS.

Now try to replicate the issue.

Regards,

Aadesh

Niko A
Niko AAuthor
Participant
October 31, 2015

Hi aadeshs76610910,

Thanks for the reply.  I'm now running Acrobat 11.0.13 but the problem is not fixed though.  I've attached an image of the window that keeps popping up every time I try to reduce the file size of a PDF.

What makes no sense to me is that Acrobat allows me to create the PDF in the first place with no issues.  It just won't allow me to then re-save it as a smaller file size.

All the best,

Nick

AadeshSingh
Participating Frequently
October 31, 2015

Hi nicka62018728,

Try to repair the disk permissions Repair disk permissions by running Disk Utility | Mac OS X.

Regards,
Aadesh