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Cannot type text in Chinese

Community Beginner ,
Jun 14, 2023 Jun 14, 2023

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When trying to type text using the "Fill & Sign" function, no Chinese character can be displayed. Only when I fill in some punctuation (e.g.。⋯⋯) can the Chinese character be shown. 

 

Version: Adobe Acrobat Reader | Continuous Release | 2023.003.20201

Computer: MacBook Air M1, 2020

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Edit and convert PDFs

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023

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Hi Sam30491405w2x8,

 

Thank you for reaching out, and sorry about the delay in response.

 

Try updating the application to the latest version and check if the issue still occurs.

Please let us know if you notice this behavior change recently. Was it working fine before, or was it the first time you used Chinese characters to fill out the form?

Check if the issue occurs with the particular PDF.

 

Thanks,

Meenakshi

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Community Beginner ,
Jul 02, 2023 Jul 02, 2023

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Hi Meenakshi,

 

I have updated the application to the latest version and the issue still occurs.

 

The problem occured at the first time I tried typing Chinese characters.

 

The issue occurs in all PDF file.

 

Thanks,

Sam

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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Hi Meenakshi,

 

May I know if there is any update to the bug?

 

Thank you,

Sam 

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