Cannot unsuscribe suscription

Question

Hello everyone, I've tried to cancel my subscription, but there's no active link to do so. Year after year, they keep charging me with no solution. Is this legal? Has anyone resolved this? Please tell me how. Thank you.

try67 · Answer

Try this page: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If it doesn't work, contact Adobe directly for help, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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