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Participating Frequently
December 6, 2016
Question

Cant view/Print PDF - can someone help a novice?

  • December 6, 2016
  • 2 replies
  • 1182 views

Hi

I am trying to print this important document for filing and unable to do so.  The software is so complicated that I am unable to do so.  If anyone could help me I would be most grateful.  Thanks

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2 replies

Participant
December 7, 2016

I've had this happen before trying to open a file in Google Chrome. When I used Internet Explorer, it downloaded with no issues. I have no idea why, but it worked! Maybe try opening it with a different browser?

try67
Community Expert
Community Expert
December 7, 2016

Because Chrome (as well as many other browsers now) uses its own built-in PDF plugin, which is sub-standard compared to Reader, especially when it comes to form fields and scripts.

try67
Community Expert
Community Expert
December 6, 2016

What kind of file are you trying to open? What's the file extension?

Participating Frequently
December 6, 2016

Trying to open as pdf but got this result.

try67
Community Expert
Community Expert
December 6, 2016

If it's a PDF, why are you opening it in Word?