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J
juan_carlos_1536
Participant
June 3, 2025
Beantwortet

certificado digital

  • June 3, 2025
  • 1 Antwort
  • 394 Ansichten

Ola!

Assinei o Acrobat e nao consigo mais localizar a opção USAR UM CERTIFICADO DIGITAL para assianatura no menu TODAS AS FERRAMENTAS: houve alguma alteração? Onde assinar com certificado agora?

Grato,

Juan 

Beste Antwort von Meenakshi Negi

Hi juan_carlos_1536,

 

Thank you for sharing the screenshot.

You have opened the PDF in the Acrobat web application. The feature "Use a certificate" is available only on the desktop application.

Please refer to the information in the following help document: https://adobe.ly/4jycryE. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

1 Antwort

Meenakshi Negi
Meenakshi Negi
Legend
June 3, 2025

Hi juan_carlos_1536,

 

Thank you for reaching out, and sorry about the trouble.

 

There is no such change in the tool. The option is still available.

Could you please share a screenshot of the options you get under All Tools? Also, please share the Acrobat and OS versions on the machine. Are you using the application on a personal or work machine?

For more information on digital certificates, please refer to the following help document: https://adobe.ly/4jQUUCl. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

 

 

J
juan_carlos_1536Autor
Participant
June 3, 2025

Hi Meenaskshi!

Thank you for your promt answer: check the prt scn

 

Meenakshi Negi
Meenakshi NegiAntwort
Legend
June 4, 2025

Hi juan_carlos_1536,

 

Thank you for sharing the screenshot.

You have opened the PDF in the Acrobat web application. The feature "Use a certificate" is available only on the desktop application.

Please refer to the information in the following help document: https://adobe.ly/4jycryE. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

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