Change how Acrobat updates - when and how

[clif_CROP]

Acrobat on Mac currently doesn't update through the CC app like all other Adobe apps do. I'm attaching a screenshot of a pop up message I've seen a couple of times over the years where I've gone to restart my Mac to be informed that without my knowledge, Acrobat was installing in the background and I couldn't restart. When pressed for a deadline this was especially unappreciated but further, I do like to have control of when and what gets updated. 

I’ve taken the steps of turning off the auto update within the Acrobat settings, however, the application is a complete scourge at nearly daily popping up message that it is “unable to check for updates” yeah…no kidding. You give me NO option to dismiss these for good. 

So, let’s figure it out. Either give me control IF and WHEN Acrobat gets updated via the CC app like all other apps, or the option to permanently dismiss this message. I’m about at the point of uninstalling Acrobat and moving to another application all together to view PDFs. 

[S. S]

Hi @clif_CROP,

Hope you are doing well. Sorry for the trouble.

If Acrobat is still checking for updates even when auto-update is disabled, you can prevent the Updater from running:

• Open Terminal and run: sudo chmod -x /Library/Application\ Support/Adobe/Acrobat/Acrobat\ Updater/Acrobat\ https://adobe.ly/3DXIB82\ Updater

This makes the updater non-executable, preventing it from launching in the background.

Also, Creative Cloud Desktop App updates Acrobat to the latest planned update, while Acroabt through the standalone app will check for any optional updates too.

Hope this clarifies your question. For any other feedback, please feel free to to write to us here: https://adobe.ly/4iKnO72 to ensure it reaches the dev team directly for review and future implementation.

Regards,
Souvik.

[clif_CROP]

Thank you for getting back to me @S. S 

Will running this stop the "Adobe Acrobat Updater is unable to check for the latest updates" prompt from popping up? Assuming so but since its kind of random when it pops up was curious if you could confirm. 

Also, in case someone comes across this post, will you include the Terminal command to reeable the updater in case someone wants to turn it back on. Thank you!

[clif_CROP]

Hello @S. S I tried to run that terminal command and I'm getting a "No such file or directory" when running it. 

I drilled in to my /Library/Application Support/Adobe/Acrobat/ and thats where it ends. No additional Acrobat folder inside and nothing called Updater. I have 11.0 (empty) a DC folder and Framework folder (also empty). 

I had auto update turned off in Preference so I tried to re-enable that to try and run the terminal again, still error and still no folder in the App Support.