Character Spacing issue when converting a document to PDF

New Here ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

When converting a document to PDF the character spacing gets really tight. I haven't had this issue before today, a couple of my co-workers have had this issue the past few weeks and haven't been able to find a solution. Once the document has been converted to PDF the character spacing is off. I've added screenshots of what it looks like in the program we use and what it looks like once converted to PDF. 

 Before Converting to PDF.pngAfter Converting to PDF.png

TOPICS
General troubleshooting

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

If you don't tell us how you create the PDFs there might be noone who can tell what's the problem. So … ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

We're saving as a PDF from the Chief Architect program. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

Hi there

 

++ Adding to the discussion

 

Would you mind sharing the steps you are doing to create the PDF file? Are you saving as PDF or saving as Adobe PDF?

 

Please try to create the PDF via Adobe Acrobat Pro DC application and see if that works for you. For more information please check the help page https://helpx.adobe.com/acrobat/using/creating-simple-pdfs-acrobat.html

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

When printing from Chief Architect there's an option for "Chief Architect Save as PDF" and that's how we save it as a PDF. I've never had an issue with it until today. Other co-workers have had the issues for 1-2 months now with no solution. We're unable to create a PDF in Adobe Acrobat because it's not a supported file type. The file type Chief Architect uses is .plan and .layout.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 09, 2022 Aug 09, 2022

Copy link to clipboard

Copied

LATEST

The problem can only lie in Chief Architect: by the time the PDF is made all the spacing is already done. Acrobat only gets involved to show what was made.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines