Chrome Adobe Extension Settings Inaccurate

Question

The Adobe extension for Chrome has a setting "Open PDFs in Acrobat". The setting states "Make Acrobat the default PDF viewer in your browser to use commenting, fill and sign, and more PDF tools."

With this setting enabled:

- The above statement says "viewer". The PDF is still viewed in Chrome when downloaded in the browser. The setting implies it will open in the external Actobat.

- The above statement says "commenting". The commenting still happens within the browser not in the external app.

- The above statement says "fill and sign". Now this DOES happen in the external Actobat Reader. Why does this open externally but the others don't?

The wording for this setting is inconsistent and inaccurate. Please fix.

ls_rbls · Answer

There may be a few default settings that need to be modified which are not related to an issue that need to be fixed with the Adobe Acrobat extension. That is a question that has been answered in Google Chrome support forums and outside of those forums.

One quick way of checking this, If you copy and paste the link below in your Chrome web browser URL bar :

chrome://settings/content/pdfDocuments

Can you confrm if your Chrome web browser is using its own built-in PDF viewer as default, or does it says to download PDF?

If it is using its own native PDF File viewer you need to disable it and choose to download instead.

If this is your case, unfortunately, the built-in PDF File Viewer that is enabled by default in Chrome is more of a convenience for those users who want to keep a fast workflow and just browsing over PDF documents as if they were web pages; but PDF documents are not web pages, and the very PDF sctructure that comprises such documents is very complicated as to explain in simple words.

Moreover, All modern family of web browsers that support the Adobe PDF extension will not open a PDF with Acrobat Pro or Adobe Acrobat Reader emulated in a web browsing tab; for security reasons.

You may also need to ensure that your operating system has Adobe Acrobat set as the default PDF handler, as well as making Google Chrome your default web browser in whatever operating system you're on.

These are just suggestions that worked for me, but I could be wrong and until you confim which settings can be interfering with the desired workflow.

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